Privacy Policy - The Lodge at 58* North

At The Lodge at 58* North, we understand and respect the importance of your privacy. In this privacy policy section, we explain how we collect data about you and your use of this website, how we use that data, who that data may be sent to, and how you can amend data you have submitted.

How do we collect data about you and your use of the website?

We ask you for personal information in a variety of circumstances:

When you make an enquiry or reservation from our website or through one of our team @ The Lodge at 58* North
By email or on the telephone
When you register with us, subscribe to our newsletter or enter competitions
When you take part in surveys or provide us with feedback

To make thelodgeat58north.com work even better for you, we also use ‘cookies’ to collect information about your use of the website. Cookies are a feature of web browser software that allows web servers to temporarily store information within your browser, which in turn allows us to recognize the computer used to access thelodgeat58north.com. Most browsers automatically accept cookies but you can delete existing cookies from your browser. You can also edit your browser options to choose not to receive cookies in future. To establish how customers reach our site, we employ a third party to collect information through cookies. No personal information (i.e. that can identify you) is collected during this process.

How do we use your data?

We use your data for the following principal purposes:

To provide you with the highest possible level of service and to help you to get the best out of our website.
To fulfill the bookings you have made through our website, and any other requests we receive from you.
To provide you with a personal experience and to ensure that you do not miss any offers or information which are likely to interest you.
For other administrative purposes and for internal analysis.
When you contact us by email, we will use the information you give us to provide the service you require.

The data you give us will also allow us to send you details of special offers and promotions, update information about The Lodge at 58* North, our service offerings and other related information (as part of our newsletter or otherwise)

Who may your data be disclosed to?

We disclose your data with our team @ The Lodge at 58* North who will only use your data for the purposes of fulfilling your booking requests and communicating with you.
We will not disclose your data to any other third parties except where it is necessary for the purposes of fulfilling any bookings, purchases or requests that you make on the telephone, website, and through one of our team members or as otherwise described in this policy. We may be required to disclose your information if required by any applicable law or regulation. We may also disclose your data to third parties and professional advisers acting on our behalf and who are obliged to keep that data confidential.

Guest Data

The Lodge at 58* North collects personal information about travellers when a booking is made. This information is only used to fulfil booking and other requests and for administrative purposes and internal analyses.

Collecting and Sharing Messages, Content and Information

The Lodge at 58* North will not sell any of your information to any external company or person.
The Lodge at 58* North reserves the right to store any of your information on local servers or via cloud services (e.g. Mad Mimi Email Marketing). The Lodge at 58* North is not responsible for encrypting any of your information for any reason. The Lodge at 58* North is not responsible if your information is leaked due to a cyber attack or due to errors made by its employees.
If you make a review about The Lodge at 58* North on any platform (e.g. Google Maps), you agree to give The Lodge at 58* North permission to publish your review on the The Lodge at 58* North website, advertisements, brochures and any other marketing collateral.

Credit Card Information

The Lodge at 58* North recommends only sharing your credit card information over media which are not likely to result in the information being digitally stored (e.g. landline phone call).
If you share your credit card information over email, or any other media that may cause it to be stored on local or cloud based servers, The Lodge at 58* North is not obligated to destroy the credit card information. If you wish for The Lodge at 58* North to destroy any credit card information that you believe may be stored on a local or cloud server that The Lodge at 58* North uses, please inform The Lodge at 58* North of the information you would like destroyed and where it is being stored.

The Lodge at 58* North exercises a moral duty of care to ensure your credit card information is stored, shared and used carefully, however, The Lodge at 58* North is not responsible if your credit card information is leaked due to a cyber attack or due to errors made by its employees.

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If you wish us to stop sending you newsletters or details of other offers and promotions please email us - danny@frigatetravel.com